I think I'll call her Cen2... She's prettier than the last.

So...
I love the palm Centro. It does all the things I require... And those are whims really...
My first had volume issues. I thought it was just one of those things... The phone does everything, but the volume sucks. Some phones give up reception quality to amp the bells & whistles. I get that.
Only, I had to DL a nifty program to boost my volume, but even that had to be jacked to the highest. And still I strained to hear the person on the other end.
Then... The phone decided to switch to hands-free randomly on its own without my knowledge. That was too much.
I took it to Sprint tech support. They said it was a build-up of lint from pocket carrying. They blew it out, it worked fine. I figured they were right...
Two months later, maybe less... Hey, did you just go hands-free again?
Return to tech-support...
Ta-da!
I got a new Centro the next day, paid for by Sprint.
My first call... Half-volume I heard the other person clearly... Still testing though...